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How Weather Conditions Impact Highway Tyre Performance

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How to Fix a Flat Tyre

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TERMS & CONDITIONS

Tyrepower Web Site Privacy Policy

This Privacy Policy applies to the Tyrepower web site at www.tyrepower.com.au. Please note that this policy is only intended to cover information collected through this site and does not attempt to describe the general personal information practices of actual Tyrepower retail outlets.

1. Your personal information is important to us

Tyrepower recognises the importance of protecting your privacy. This policy explains how we handle personal information that is collected on our web site. It reflects our company policies and our understanding of our obligations under the Privacy Act 1988.

2. Collecting information about you

Tyrepower collects limited amounts of personal information on its web site. At the times when we collect personal information we will make clear how we will use this information. The purposes for which we collect information include responding to enquiries, resolving a complaint or service problem, providing a quote, or booking in an appointment.

The kind of information that we collect on the web site is relatively limited. The only personal information we collect on our site is what you tell us about yourself, for example by providing information such as your name, address, phone and e-mail contact details, and information about your enquiry. If you contact us, we may keep a record of that contact.

3. Our purpose for collecting this information

The purpose for us collecting information about you on our site is usually obvious at the time when you provide it. For example, we collect personal information so that we can assist you with an enquiry, or respond to a request to make a booking to come to one of our outlets.

If you make an enquiry relating to something that needs to be handled by a local Tyrepower retail outlet, we will pass on information about your request to a local retail outlet. For example, we may provide information to a local retail outlet about a warranty enquiry, a service problem or in handling a request for a particular product.

4. Disclosing your personal information

Your personal information is confidential. Tyrepower will not disclose any information about you to any third party without your consent, unless:

  • Required by law.

  • We believe it necessary to provide you with a service which you have requested, such as making a booking at a local Tyrepower retail outlet.

  • We clearly inform you at the time when we collect the information from you.

  • To protect the rights, property or personal safety of another individual or Tyrepower in the unlikely event that the assets and operations of Tyrepower are transferred to another party as a going concern.

  • We, or one of our local outlets, may collect your contact details so that we can remind you when it is time to service your tyres in the future. Our policy is to give you the choice as to whether or not you wish to receive further information about special offers, promotions, and reminders. If you notify us that you do not wish to receive these, we will discontinue contacting you for these purposes.

  • We do not disclose information about you to advertisers or other companies. Tyrepower and its affiliates recognise the trust you place in us when you give us personal information. In order to operate the website or as part of our business operations we may sometimes share your personal information with a service provider. We will not otherwise disclose your personal information to other companies without your explicit consent.


5. Our use of cookies

Cookies are pieces of information that a website transfers to your computer\'s hard disk for record keeping purposes. Most web browsers are set to accept cookies. Tyrepower uses cookies to make your use of our website and services as convenient as possible. Cookies do not personally identify users, although they do identify a user\'s browser. Cookies are useful to estimate the number of customers who use our site and determine overall traffic patterns through our website, to inform us as to what our customers seek from our website, and for advertising. If you do not wish to receive any cookies you may set your browser to refuse cookies. Occasionally, this may mean you will not be able to take full advantage of some of the services available on our web site.

6. Will you receive spam from Tyrepower?

We may contact you at the email or other address that you provide to us in order to respond to a query or request. Unless you so authorise us, we will not send you \'spam\' (advertising information).

7. Storage and security of your personal information

Tyrepower will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers and access to this information is restricted.

8. Access to and correction of information

You may ask us to confirm stored information and make corrections to this at any time by contacting us by telephone or online.

9. Links to other websites

Our sites may provide links to other websites that are outside of our control. We are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the privacy policies of those websites.

10. What to do if you have a problem or question

If Tyrepower becomes aware of any ongoing concerns or problems with information that is collected on our websites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us using the form here.

11. Future changes

Our commitment to providing our customers with relevant and useful online information and services relating to our tyre brands means that our business will continue to evolve as we introduce new services and features to our web sites. Because of this, from time to time, our policies will be reviewed and may be revised. Tyrepower reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on its website.

12. Product Images

Please note that product images are for illustration purposes only and may not be representative of the actual product stocked in stores.

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